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COVID-19 INFORMATION
Staying safe during your stay
Marcoola Beach Resort
Government Health Directives change continually.
The Marcoola Beach Resort follows Government regulations which have impacts on both you and the hotel's operations. Please make yourself familiar with the information in the below link.
Reference: Qld Government Health Directives
Please ensure you arrive safely and in good health - if you have any COVID-19 symptoms please notify us by calling the (07) 5448 7556.
Adhering to the expert advice
We adhere to the expert advice provided by the State and Federal regulators, local government, and their respective health authorities. While we do this, we also need your cooperation with the following to ensure that you have a safe stay with us:- It's your responsibility to ensure you're eligible to travel before booking and travelling. Please check on travel restrictions and special requirements that pertain to your circumstances. (See Reference Link Above)
- If required: bring your own masks and wear it properly while in public, including while outside your room.
Your health and safety is our top priority.
- Our staff have undertaken training in the minimisation of the COVID-19 virus spread. Please follow their instructions.
- Our staff follow social distancing at all times, especially during arrival and departure.
- Our staff clean counters, doors knobs and elevators with disinfectants on a regular basis.
- Our staff will not handle your personal items including baggage at any time during your stay.
- Our staff undergo regular temperature screening.
- All our staff are provided with protective masks and gloves.
- We ask you to observe the universally recommended protective precautionary measures, including practising high personal hygiene and social distancing.
- Social distancing will be observed with floor markers at the check-in counter.
- If there are people in the elevator when it arrives, please wait for the next elevator cycle. (Note: room occupancy is low at the moment so you will usually find the elevator empty)
- Hand sanitisers are available for guests and staff at designated locations.
- Use Web and/or mobile check-in to reduce surface and physical contact.
- Our rooms are self-contained with a kitchen/kitchenette- our local shopping centre can be used to stock up with food. Also, many local restaurants have pickup and delivery.
- Closure of pool, sauna and gym by regulation.
Thank you for helping us to maintain peoples health during this global issue.
Regards
Team at Marcoola Beach Resort
Enquiries: (07) 5448 7556
Page last modified by gr8
